Privacy policy


1. Why this Privacy Policy

Every person who visits or uses the Website (hereafter: the “Visitor”) as well as every person who relies on our services (hereafter: the “Customer”) will in most cases disclose a certain amount of personal data. The personal data is information which allows RV architects to identify you as a natural person, regardless of whether we actually do this. You are identifiable as soon as it is possible to create a direct or indirect link between one or more data and you as a natural person. The Visitor and the Customer are hereinafter also jointly referred to as the “Data Subject“.

We only use and process your personal data in accordance with the GDPR and any replacement legislation, or any similar regulation under any applicable law, and any regulatory requirements or codes of practice governing the use, storage or transmission of personal data. Every reference in this Privacy Policy to the ‘GDPR’ is a reference to the Regulation of 27 April 2016 on the Protection of Natural Persons with regard to the Processing of Personal Data and on the Free Movement of such Data (General Data Protection Regulation).

Through this Privacy Policy, every User of the Website is informed of the processing activities RV architects may carry out with his or her personal data. RV architects reserves the right to modify this Privacy Policy at all times. Every substantial change will be clearly communicated towards the User. We advise you to consult this document regularly.


2. Who is responsible for the processing of personal data?

2.1. Controller

RV architects is responsible for the processing and decides alone or in cooperation with others which personal data is being collected as well as the purposes and the technical and organisational means with regard to the processing of this personal data.

RV architects has taken appropriate technical and organizational measures to protect the personal data of its Visitors and Customers. RV architects uses various adequate security technologies and procedures to protect your personal data against unauthorized access, use or disclosure. RV architects ensures that your personal data is stored safely in a controlled environment.

2.2. Processor(s)

RV architects is free to rely on data processors. A processor is the natural or legal person who processes your personal data upon request and on behalf of the data controller. The processor is required to ensure the security and confidentiality of the data. The processor shall always act on the instructions of the data controller.

RV architects relies on the following categories of “processors”:

Companies we have engaged for marketing purposes;
Companies we have engaged for analytical purposes;
With a view to the optimal protection of the personal data of our customers, we have made the necessary contractual arrangements with the aforementioned data processors to ensure that they apply the highest privacy standards. In any event, data processors shall be required to ensure the security and confidentiality of the personal data.


3. On what legal grounds is your personal data processed?

In accordance with the GDPR we process personal data on the following legal grounds:

On the basis of the execution of the contract agreed upon with the Customer or the execution of pre-contractual steps taken at the request of the Data Subject; or
On the basis of compliance with legal or regulatory provisions with regard to the management of the contractual relationship with the Customer, invoicing in particular;
On the basis of our legitimate interest in responding to information requests from Visitors and Customers;


4. Which personal data is processed?

RV architects commits to only collect and process your personal data in a way that is adequate, relevant and limited to what is necessary for the purposes for which they are processed. The processing of your personal data is essential for the proper functioning of the Website and the provision of associated services. The collection of personal data becomes more extensive as the User makes more intensive use of our Website and our online services.


5. Who receives your personal data?

Your personal data will only be processed for internal use within RV architects. Your personal data will not be sold, passed on or communicated to third parties, unless you have given us your explicit consent beforehand, or if the transmission is necessary for the execution of the agreement or is legally required.


6. How long do we store your personal data?

Your personal data is stored as long as necessary to achieve the purposes pursued. Your personal data will be erased from our database as soon as it is no longer necessary for the purposes pursued or if you validly exercise your right to erasure.


7. What are your rights?

7.1 Guarantee of a legitimate and secure process of your personal data

Your personal is collected and processed in an appropriate, relevant and non-excessive manner, and is not kept longer than necessary to achieve the intended purposes.

7.2 Right to access

If you can prove your identity, you have the right to obtain information about the processing of your personal data. Thus, you have the right to know the purposes of the processing, the categories of personal data concerned, the categories of recipients to whom the personal data is transmitted, the criteria used to determine the data retention period, and the rights that you can exercise on your personal data.

7.3 Right to rectification of your personal data

Inaccurate or incomplete personal data may be corrected.

7.4 Right to erasure (or “right to be forgotten”)

You also have the right to obtain the erasure of your personal data under the following assumptions:

Your personal data is no longer necessary for the intended purposes;
You withdraw your consent to the processing and there is no other legal ground for processing;
You have validly exercised your right of opposition;
Your personal data has been illegally processed;
Your personal data must be deleted to comply with a legal obligation.
The deletion of personal data is mainly related to visibility; it is possible that the deleted data are still temporarily stored.

7.5 Right to object

You have the right to object at any time to the processing of your personal data for direct marketing purposes. RV architects will stop processing your personal data unless it can demonstrate that there are compelling legitimate reasons for the processing which prevail over your right to object.

7.6 Right to withdraw your consent

You may withdraw your consent to the processing of your personal data at any time, for example for direct marketing purposes.


8. How to exercise your rights?

If you wish to exercise your rights, you must send a written request and proof of identity by registered mail to RV architects, Deinzestraat 160, 9700 Oudenaarde or by email to info@ We will respond as soon as possible.